Returns & Exchanges
At Olympia Candy Kitchen, we take great pride in the quality of our handcrafted treats. If you are not entirely satisfied with your purchase, please contact us within 14 days of receipt so we can make it right.
Contact Customer Support
Email or call our confectionery team with your order number and details regarding the issue with your sweets.
Receive Authorization
Once reviewed, we will provide a Return Merchandise Authorization (RMA) number and instructions for the return shipment if applicable.
Package Your Items
Securely pack the unopened or defective items in their original packaging to ensure they are protected during transit.
Process Refund or Exchange
After we receive and inspect your return, we will issue a full refund to your original payment method or ship out a fresh replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing